Logistics Notice
Homealc Logistics Notice
1. Homealc Overseas Warehouse Drop Shipping Guidelines
Homealc platform's overseas warehouse drop shipping service is currently open to all customers. We do not provide drop shipping services to certain remote U.S. states (abbreviations: PR, HI, VI, AE, AP, AK, GU, AS, MP) and Japan (Hokkaido, Okinawa). Please disable these regions when setting up your sales areas.
Homealc partnered overseas warehouses will generate tracking numbers within 12-48 hours, with shipping information updated within 72 hours. Average delivery time to most regions worldwide is 2-10 days. (Delays may occur in some areas due to special weather conditions, natural disasters, or local holidays.)
2. Free Shipping Areas
Homealc platform provides free shipping to most areas in the United States, Japan, and Canada. After receiving an order request, the overseas warehouse will generate a tracking number within 24 hours.
3. Remote U.S. Areas
The following remote U.S. areas are not eligible for free shipping. After submitting your order, please wait for the supplier to provide a shipping quote for these remote areas before making payment.
State Abbreviations:
- PR, HI, VI, AE, AP, AK, GU, AS, MP (AE and AP are not state abbreviations but represent U.S. military installations)
- PUERTO RICO (PR)
- HAWAII (HI)
- VIRGIN ISLANDS (VI)
- ALASKA (AK)
- GUAM (GU)
- AMERICAN SAMOA (AS)
- NORTHERN MARIANA ISLANDS (MP)
Important Notice: Oversized logistics products will not be shipped to remote areas. Please contact customer service for details.
For more information, please contact customer service: QQ 1027483494